Recover Photos from iPhone Stuck on Apple Logo
Don't restore your iPhone — you'll lose all photos permanently. Our Melbourne specialists recover your photos from the boot-looping device without any data loss.
Your Photos Are Safe — For Now
An iPhone stuck on the Apple logo hasn't lost your photos. The boot loop is a software problem, and your photos are stored physically on the NAND memory chip which is unaffected by the boot failure.
The danger is in what you do next. The most common "fix" suggested online — a DFU restore through iTunes — permanently erases everything on the device, including all your photos. Contact us before attempting any fix.
⚠️ Do NOT Do This
- ✗Do NOT restore through iTunes — erases everything
- ✗Do NOT use DFU mode to fix the loop
- ✗Do NOT use "unlock" software promising to fix boot issues
- ✗Do NOT give it to Apple for repair without recovering photos first
Frequently Asked Questions
Are my photos safe when my iPhone is stuck on the Apple logo?
Yes, in most cases. The Apple logo loop is a software boot failure and doesn't affect the physical storage of your photos. They remain safely on the NAND chip.
Can I recover photos without fixing the Apple logo loop?
Yes. We extract photos directly from the device storage using methods that don't require the phone to boot successfully.
Will doing an iTunes restore recover my photos if I don't have a backup?
No — an iTunes restore will permanently erase all photos on the device. Never restore before attempting professional data recovery if you don't have a backup.
How many photos can be recovered?
Typically all photos stored on the device. We aim for a complete recovery and provide you with a file count and preview before payment.
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Tell us about your device and we'll get back to you within 2 hours.