iPhone Data Recovery Australia
Not in Melbourne? Our secure mail-in iPhone data recovery service covers all states and territories. Send us your device, we recover your data, send it back. No Data No Fee.
How the Mail-In Service Works
Contact Us
Call us on 0435 277 611 or submit the assessment form. We'll provide a case number and full packaging instructions.
Package Securely
Wrap your iPhone in anti-static bubble wrap, place in a well-padded box. Use tracked and insured postage — never use an envelope.
We Recover
Our Melbourne lab receives your device, conducts recovery, and contacts you with a progress update within 24 hours of arrival.
Data Returned
Recovered data is delivered on encrypted USB drive or via secure encrypted download. Your device is returned with tracked shipping.
States & Territories We Serve
Packaging Instructions
✓ Do This
- ✓Wrap device in anti-static bubble wrap
- ✓Use a rigid cardboard box
- ✓Pad all sides with packing material
- ✓Include your name and case number
- ✓Use tracked and insured postage
- ✓Mark the package as fragile
✗ Don't Do This
- ✗Never use a padded envelope
- ✗Don't include chargers or accessories
- ✗Don't send without a case number
- ✗Don't use cheap untracked postage
- ✗Don't wrap in newspaper (static risk)
- ✗Don't send without insurance
Frequently Asked Questions
How does the mail-in service work?
Contact us first for a free assessment. We'll provide a case number and packaging instructions. You securely package your iPhone, include your case number and contact details, and mail it to our Melbourne lab. We recover the data and mail it back to you on encrypted media.
How should I package my iPhone for mailing?
Wrap the device in anti-static bubble wrap, place it in a small box with padding on all sides, and use a rigid outer carton. Do not use envelopes. We recommend using a tracked and insured postal service. We'll provide specific packaging instructions when you register your case.
How long does mail-in data recovery take?
Postal transit time plus 3–10 business days recovery time, depending on complexity. Standard recoveries take 3–5 days in our lab. We email you when the device arrives and when recovery is complete. Return shipping is tracked and insured.
Is it safe to mail an iPhone?
Yes, when packaged correctly. We recommend Australia Post Express with tracking and insurance, or a courier service. We process hundreds of mail-in recoveries per year from all states and territories without incident.
Which states and territories do you service?
We service all Australian states and territories — NSW, VIC, QLD, WA, SA, TAS, ACT, and NT. Our Melbourne lab handles customers from Sydney, Brisbane, Perth, Adelaide, Hobart, Canberra, and Darwin.
Start Your Mail-In Assessment
Get Your Free Assessment
Tell us about your device and we'll get back to you within 2 hours.