Recover Photos from a Broken iPhone
Broken screen, smashed phone, or won't turn on? Your photos are probably still there. Our Melbourne specialists use professional extraction techniques to get them back.
How We Recover Photos from Broken iPhones
Photos on an iPhone are stored on the device's NAND flash memory chip — the same physical chip that contains all your other data. This chip is highly durable and rarely damaged in typical phone drops or breaks.
When your phone breaks, it's usually the display, the charging port, or the logic board that fails — not the memory itself. This means your photos are almost certainly still stored intact on the chip, waiting to be retrieved.
Screen Replacement
If the screen is broken but the device can power on, we replace the screen to restore visual access and extract photos normally.
Direct USB Extraction
Working phones with broken screens can often be connected via USB and data extracted without display access.
Chip-Level Extraction
For non-functional devices, we remove the NAND chip and use specialised readers to extract all stored photos.
What Photos We Recover
- ✓Entire Camera Roll library
- ✓Videos and movies
- ✓Live Photos
- ✓Selfies and front camera photos
- ✓Screenshots
- ✓Downloaded photos from apps
- ✓Photos shared via AirDrop
- ✓WhatsApp and Messenger photos
- ✓Photos in third-party apps
All photos returned in original full resolution with original metadata (dates, GPS location) preserved where possible.
Frequently Asked Questions
Can photos be recovered from an iPhone with a completely shattered screen?
Yes. A shattered screen doesn't mean your photos are gone. We often replace the screen to restore access, or use chip-level extraction to retrieve photos directly from the memory chip.
How are photos recovered from a broken iPhone that won't turn on?
We use JTAG or chip-off techniques to directly access the NAND memory chip, bypassing all damaged components. The photos are extracted as raw data and reconstructed into viewable image files.
What photo formats can be recovered?
We recover all iPhone photo formats — HEIC, JPEG, PNG, RAW, Live Photos, burst photos, and all video formats (MOV, MP4, HEVC). ProRAW files from Pro models can also be recovered.
Will the photos be in full resolution?
Yes, we recover original full-resolution photos from the device memory. These are the same files your camera saved — not compressed thumbnails or web versions.
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